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Cincy Short stays PRIVACY POLICY &
TERMS and conditions

Privacy Policy for Cincy Short Stays LLC

Effective Date: January 1, 2025

EMMJA LLC dba Cincy Short Stays ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cincyshortstays.com (the "Website") or use our short-term rental services. By accessing or using the Website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Payment information (e.g., credit card details)

  • Government-issued identification (if required for booking verification)

b. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information (e.g., operating system, screen resolution)

  • Browsing behavior on our Website (e.g., pages visited, time spent on the site)

c. Booking Information

  • Stay details (dates, property location, guest count)

  • Special requests or preferences

d. Mobile Information

  • Mobile phone numbers provided for SMS registration and communication

2. SMS Opt-In Policy

Cincy Short Stays collects opt-in verbally from customers, either in person at our physical location or over the phone when customers call the business.

During these interactions, staff members are trained to ask if the customer would like to opt in to receive messaging, using the following script:

“By providing a phone number and agreeing to receive texts, the customer consents to receive text messages from EMMJA LLC dba Cincy Short Stays regarding Customer Care. Consent is not a condition of purchase. Messages are sent only in direct response to customer inquiries and requests. Message and data rates may apply. Customers can reply STOP to unsubscribe at any time or HELP for assistance. More information about the business is available at https://www.cincyshortstays.com. No mobile opt-in information will be shared with third parties. The privacy policy and terms and conditions are available at https://www.cincyshortstays.com/privacypolicy.”

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your bookings

  • To communicate with you regarding reservations and customer service inquiries

  • To provide SMS replies only in response to customer-initiated communication

  • To comply with legal requirements (e.g., identity verification or tax reporting)

  • To improve our Website, services, and user experience

  • To prevent fraud, unauthorized access, or other illegal activities

4. Sharing Your Information

  • We do not share your personal or mobile information with third parties for marketing purposes under any circumstances.

  • We may share your data only in the following cases:

    • With service providers who assist us in payment processing, identity verification, or maintaining the Website

    • With property hosts for access and coordination of your stay

    • When required by law, court order, or government request

    • In the event of a merger, acquisition, or sale of business assets

5. Data Transfer Restrictions

We do not transfer your data to external organizations under any circumstances, including with your consent.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze Website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your information (subject to legal obligations)

  • Object to certain processing practices

  • Request portability of your data to another provider

To exercise your rights, please contact us at cincyshortstays@gmail.com.

9. SMS Privacy & Terms

By opting into our SMS service, you agree to the following:

  • Message Content: You will receive customer-care related replies only (such as responses to your questions, booking confirmations, or service updates you request).

  • Message Frequency: Messages are sent only in response to your inquiries. There are no recurring marketing or promotional messages.

  • Help Instructions: For help, text HELP to 513-500-1691 or email cincyshortstays@gmail.com.

  • Opt-Out: You can unsubscribe anytime by texting STOP to 513-500-1691 or emailing cincyshortstays@gmail.com. You will receive a confirmation message, and your number will be removed within 24 hours.

  • Rates: Message and data rates may apply depending on your mobile carrier.

  • Non-Sharing Clause: We will never sell, rent, or share your mobile information with third parties for marketing purposes.

10. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page, and continued use of our services means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Cincy Short Stays LLC
1277 E. Kemper Road
Cincinnati, OH 45246
Email: cincyshortstays@gmail.com
Phone: 513-500-1691

Terms and Conditions for Cincy Short Stays LLC

Last Updated: January 1, 2025

Welcome to Cincy Short Stays LLC. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using our website or opting into our SMS service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You may not:

  • Use our website for fraudulent or deceptive activities.

  • Interfere with or disrupt the website’s functionality.

  • Attempt to gain unauthorized access to any part of our website.

3. Booking and Payments

  • All bookings must be made through our official platform.

  • Payment is required at the time of booking, unless otherwise specified.

  • Cancellation and refund policies will be detailed at the time of booking.

4. Guest Responsibilities

Guests must:

  • Adhere to check-in and check-out times.

  • Respect the property, neighbors, and community rules.

  • Be responsible for any damages incurred during their stay.

5. SMS Messaging Terms

By providing your phone number to Cincy Short Stays and opting into SMS communications, you consent to receive text messages from Cincy Short Stays.

  • Message Types: You will receive account-related messages only, such as replies to your questions, booking confirmations, check-in/check-out details, or other customer care communications. You will not receive promotional or marketing messages.

  • Message Frequency: Messages are sent only in response to your inquiries or service-related needs. The number of messages you receive will depend on the nature and frequency of your interactions with us.

  • Opt-Out: You may unsubscribe from Cincy Short Stays at any time by texting STOP to 513-500-1691 or emailing cincyshortstays@gmail.com. You will receive a confirmation text, and your number will be removed within 24 hours.

  • Help: For assistance, text HELP to 513-500-1691 or email cincyshortstays@gmail.com.

  • Rates: Standard message and data rates may apply depending on your mobile carrier.

  • Non-Sharing: We will never sell, rent, or share your mobile number with third parties for marketing purposes.

6. Liability Disclaimer

Cincy Short Stays LLC is not responsible for:

  • Personal injuries or property damage occurring during your stay.

  • Lost or stolen items.

  • Unforeseen circumstances such as weather events or emergency evacuations.

7. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Ohio. Any disputes shall be resolved in the appropriate courts of Ohio.

10. Contact Information

If you have any questions or wish to opt out or contact us regarding our SMS messages or your data, please email us at cincyshortstays@gmail.com, call us at 513-500-1691 or reply STOP to unsubscribe.

1259 Kemper Meadow Drive Suite 200

Cincinnati, OH 45240

Email: cincyshortstays@gmail.com

Phone: 513-500-1691

Digital contract for mid-term stay procedures at Cincy Short Stays - simple and efficient rental agreement process

CONTACT

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cincyshortstays@gmail.com

Tel & Text: 513.500.1691

WE ACCEPT

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© 2025 by Cincy Short Stays, LLC

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EMMJA LLC dba Cincy Short Stays

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